MsMarBi M.

Paymate was always slow in forwarding funds to my bank from my sales however now it is intolerable. They say they are going through a transition from one bank to another but it is creating a nightmare for my little business. I have not received funds from my sales in over a month. When I finally can find someone to email (not an easy task) they want the tracking information on my packages so they can check with my customers. I provided this and still I do not have my funds. In the meantime a new sale came in and the payment was disapproved. The customers bank says there is no problem and his credit card company says Paymate never submitted a charge to them. My guess is they just disapproved the payment without processing it because of their transition. What a way to run a business... now I have a customer who is upset and so am I.

Oh and did I mention that the new bank wants all my personal information again to review to see if they want my business. I provide it and within a few days I get an email that I was disapproved. The next day I get an emailed apology that the disapproval email was sent in error.

Just give me my funds from my sales that you are holding hostage Paymate and then I say GOOD RIDDANCE!