This site is trash! I bought an item 2 weeks ago for my son for Christmas (with in 2 weeks) and when I called to check the status, they said that it won't be here by then. I tried to reach them by phone and the waiting time is from 50-60 minutes. If you leave your number to get a call back, you get a call when you are not expecting it and if you work, you will miss it. I requested a refund to buy the gift to my child for Christmas and guess what? The refund also will get here after Christmas.