I bought a cute Minnie mouse necklace for my best friends birthday/Christmas gift (125$). Instead I received a 50$ Mickey mouse necklace. They would not resend the necklace I ordered until I sent back the incorrect one, who does that nowadays?! Seeing as I wouldn't get her gift sent on time I requested a refund instead. I sent the incorrect necklace back and I was told I would receive the refund back in my account in 3-5 business days. It's been 7 business days and I still have not got my money back. They're quick to respond to email that's the only reason I give them two stars instead of one.