Monique K.’s Reviews of TicketNetwork & more

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“DO NOT USE TICKETNETWORK.COM! THEY MARK UP 300+%!”

7/28/15

DO NOT BUY FROM THIS COMPANY/WEBSITE! Bought Van Halen tickets which they charged me twice for and come to find out the face value was $59/ticket and they charged me $370 for 2! That's a 300+% mark up! I called to get it straightened out and they were kind enough to offer me a 15% discount on future purchase... really? So I'm going to pay 300% or more to get a 15% discount? Riiiiight... They don't let you talk with a manager and tell you it's in "Terms and Conditions" which are in the smallest print and they market themselves as the "Official ticket" website. You don't know it's a mark up of 300% though, ever! I am accustom to the several fees that are normally added to a concert ticket so I agreed thinking it was those, but this is just bananas! This is NOT the official website and these creeps wipe out an event at face value and then charge us poor souls who are going for the talent and the right reasons this kind of mark up. This is straight up robbery! SHAME ON YOU TICKETNETWORK.COM! I will post this review everywhere in hopes that someone who can help will audit these creeps or BBB will go in and stop this madness.

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Ticket N. – TicketNetwork Rep Over a year old

Hello Monique! We're sorry for your unhappiness with the tickets! The tickets on our website are actually owned and advertised by hundreds of professional ticket-selling companies throughout the United States and Canada. We at TN don't actually own, price, or ship tickets ourselves, nor do we directly engage with ticket inventory. We instead provide a secure platform through which sellers can post tickets for sale and buyers can choose whether they want to buy the tickets. The sellers - as with EBay, for instance - have freedom to price tickets however they so desire based on the market rate for tickets. (We mention this fact above all event listings on our website - all 80,000+ of them - so that customers understand our pricing structure.) Many things can impact how sellers choose to price tickets, with the most frequent being the popularity of the event and the scarcity of other ticketing options. It's generally true that event promoters don't typically list all available tickets for sale on the open market for a given event, but only a portion of tickets. Many other tickets are distributed to fan clubs, industry insiders, family members associated with the team/artist, and other connected channels. This means that, oftentimes, you can only find great tickets to great events on the secondary ticket market, especially if you are buying tickets closer to the date of the event. As a rule, if it helps, you would want to check venues as well for tickets to get an idea of all available options prior to a purchase. Typically, though, the venue may be sold out and the best place to get tickets will be on sites like ours.