Monique K.

Ordered a formal dress for my daughter and the shipped product had every measurement wrong from 1.5 to 3 inches out, unfinished hems on sleeve, double layers of lace on sleeves (must have been easier then cutting the material). So the delivered dress isn't usable and their customer service is terrible just trying to give the 10% refund offer and telling me to find a local tailor. They keep saying that it will cost me "big" for return shipping and they can't guarantee they will receive it and they won't refund if they don't receive (is that a threat?). If a company isn't ready to stand by its product and honour their own refund policy then "stay away".