THIS SITE IS BY FAR THE WORST I'VE EVER DONE BUSINESS WITH! YOU'VE BEEN WARNED! I'm honestly concerned that I see a bunch of good ratings for this place. If you go to http://www.resellerratings.com/store/Sammy_Dress you will see other people's dealings with this site. I have NEVER written a review about any site I've ever purchased with, but this one, I just HAD to. I placed an order in Aug. It's Oct and I've yet to see anything. Customer service? Don't get me started. I wrote support, which in turn sent links on tracking that didn't work, then lied and said I'd rec'd it and USPS left notice, which is a blatant lie! Never again!
Dear Monica,
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please tell us your order number firstly so that we can check if your order was lost and give you a better solution, OK?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Sammydress Customer Service