I managed to book my tickets for the match between Crystal Palace and Aston Villa a little over one hour ago. Whole process took less than five minutes.
Not ten minuets after, i received a call from a nice person with an odd accent, confirming everything. Credit card soon charged thereafter, and emails following suit. Looks like they are quite effecient over there.
So far, i am pleased with my booking.
I will book again - depending on when i will receive the tickets.