They only show good customer support until you book with them. After moving to the apartment I found out that the apartment was not as advertised, I contacted them the second day to cancel it but they did not show any support, the 24 hrs guarantee period is not correct. Then, I requested to check out early (after 2 months) but the landlord kept part of the deposit with him, and I have contacted uniplaces then but still they did not help me.