Moe D.

Here's what happened. I ordered a huge order ( for me) through Chanel.com that was a gift for my brother and other family members. The order show delivered and I kept looking for it at the leasing center and everywhere in the apartment complex. Afterwards, I called the Customer service and asked for refunds since I didn't get the package and I will be out of town for a vacation and they told me they gonna look into that matter and will come back to me. Today I received an e-mail form them mentioning that they will not be able to process the refund since the order show delivered. How shame is that! I ordered through Chanel and you are responsible of getting me the package or my money back.

I will dispute the transaction with my bank and I will sue for this shameless way that you manage your business with.

I'm done with you!