First, I am a paying member. Three months in on a 6-month subdcription. Match kept sending me validation codes even though I was having no difficulty signing in. Finally, after weeks, I brought this to their attention. They locked me out of my account. I did not engage in any abusive activity on line; zero. I was there for the designed purpose. I was respectful, decent, no untoward language, photos or anything offensive. I cannot log in and I cannot get a password reset. I am angry. They have no customer service phone number; in fact, they have no customer service. It's amaziing. I just started talking with someone local and they lock me out. That's why I am suggesting that others think twice about a purchase on that site. Find out if a contemplated site has a customer phone number that works extended hours before wasting money on a place like Match.com. All they have is some sort of on line chat service. Actually, they have a chat bot but it is a mechanical AI that is dumb as a box of rocks. It doesn't recognize or offer solutions for anything that can happen on their site. I asked for a password reset. Nothing. No acknowledgment. It's as if they have barred me from my account. Well, in fact, they have. Thanks for reading.