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Bought headphones and 'insurance' Feb 2024
Sent all info into all state/ square Feb 2024
Kid has accident March 2024
Went on line to file claim
Found everything seemed easy but hit a snag
Called CS - super friendly and said system was down - please wait
Waited until next day - send on line and found that my account had been reassigned to an OLD/DEAD email
Called - 90 min later - after many conversations and many times I explained they said it would get fix - wait 5 hrs and for an email
I waited
Well email arrived and basically said u loose your warenty if u cannot access the previous email!
I never gave them this email
They pulled it and filled this out
However they will not offer a fix
They give perpetual runaround
They appear nice yet never fix anything
Do not waste your money this was a total scam
All state should loose their license for participating in such a disgraceful business model
Tip for consumers:
Scam scam scam
Do not buy
U r literally throwing your money away
Products used:
Couldn’t use as they randomly assigned to an old email not the one I used during set up
CS useless
Friendly but 100% uselesss and full of 100% lies
M hasn’t received any votes.
M hasn’t received any thanks yous.
M doesn’t have any fans yet.
M isn’t following anybody yet.
Empty.
I feel sure if truth be known there are others that have been disappointed by Square Trade. Be...
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