I have been using eBates.com since 2008 and I received cash back over $1000 so far from just only clicked the link through their website when shopping or using service, booking flight and hotel or car rental, etc.
EBates is not website who gives the highest % cash back compare to other leading sites, always 1% less but I still enjoy using it. I'm a fan of many cashback websites and learned that the highest % cash back doesn't guarantee you get the best deal. It means nothing if it's never been rebate.
EBates customer service will always be there when I needed or requested to investigate my lost cash back. Sometime they took several days to resolve my problem but at last every questions got answers and I've never missed my cash back any cent!
Recently, I shopped at Macy's. I already forgot that I supposed to get some cash back. EBates sent me email to ask if I received cash back yet? Macy's trackable link broken that day then they worked out to get cash back for me. Thank you very much. Appreciated!