If I could give no star, I would.
If you want to keep your sanity, and wanting save your mental health, money, time, do yourself a huge favor and never get involved with TPG. I have no more mental capacity to write it all here, but enough to say, I am waiting for a modem, a modem, a modem (right?) since 8th of October. Today is the 28th and I'm still waiting-and I will have to wait more of course. So stay tuned until I receive this modem.