The bath towel set was a great disappointment. Yes, the towels are OK-soft but very thin and cheap feeling. Out of the package handle like a towel that I've had for years. My COSTCO towels are two to three times as thick, fluffy and soft. As far as guarantee goes...no mention of "return processing fee" in advertisement! I paid paid ~$30.00 for the 6 towel set, the return processing fee was $10.00, so I netted $20.00. It cost me 30% to try a towel that was guaranteed. Not happy! Stay away from My Pillow. Over hyped advertising.