Me and my husband had paid in full for 3 day cruise to Bahamas,This his 1st time my 5th time.I always got to the Port by 2:45.This time we get there same time frame others out says the doors locked and they were very upset.I was told as always I can do our boarding once we get on.What changed/did I miss something with a new time frame.it was my cuzin Birthday and we was going to Celebrate.Than they tell me No Refund like that's not a good look with this overall.This is not right and we should not be punish for the non Communication,I've been going threw the same travel agent the whole time as-well.I am very disappointed