Mir C.

Ive ordered off the Forever 21 site many times in the past and have had no trouble with receiving my orders until my last. Over a month ago I received somebody else's package and emailed the company right away, it took almost a week for them to reply to the email and then about a month for them to send a new packing slip to send the order back, it is now a month and a half since I've ordered and have still not received my package. It is very disappointing to see the terrible customer service given and also frustrating as i have no idea where my order is or who may have it...