I bought two Groupon vouchers in Hope's of purchasing a flower for my mom and myself. I placed an order the Wednesday before Mother's day and paid extra to ensure delivery on Mother's day. The plant did not arrive until late the next day. I contacted ProPlants and explained my disappointment. I agreed to a store coupon to fix this but I never received it, but instead received an email stating my card would be refunded. Still almost two months later customer service has not responded on the reimbursement of this order. I did not use the second voucher nor will I ever purchase from this place again or its affiliates.