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I have only had good experiences with this company. I highly recommend. It is wonderful to be able to order 10 pair of sneakers to see which is the best and then return the rest - or all of them -- with no shipping charges. I have bought several shoes from them and returned several as well.
I had several coupons that simply disappeared off my account.
I have been trying to reach them and got a generic message that they would be responding to my e-mail, but they never did. Do they even really exist?
Tip for consumers:
I finally heard back from someone and they told me to look under gift certificates. I found my coupons. Unfortunately they were for restaurants I never bought for and were the wrong amounts ($25 for a frankfurter stand? I don't think so, particularly since I don't eat franks.)
I will continue to sort it out with them. Stay tuned.
Minka F.'s review of Restaurant.com earned 5 Very Helpful votes
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Zappos provides excellent customer service and a wide selection of shoes and apparel, making it...
