Minerva A.

I ordered this clip in hair extensions in brown but unfortunately I received another color. I contacted customer service by email and they replied in no time. They were more than happy to send me the correct color via priority shipping. They mentioned that they apologize and they were so easy to work with. Now that is excellent customer service! The product itself is actually beautiful. The quality is very good, it's not shiny and fake looking. It doesn't shed. I've ordered quite a few low cost hair extensions and by far these are the best quality. And just a quick tip, if you ever order extensions that are shiny (not these of course) use hair spray on them, it will make them look more natural.