Mindy V.

I have been doing extensions for years. Only for myself. Moved from the beads to tapes to clipins. After researching thought these would be great with the seamless. Ordered the "real" 16", 20" and the volumizer 20". My son is getting married this weekend shipping was super fast. I was so excited with thickness but they were a little shiny but I was like ok. I always order chestnut brown Bc I find I can dye them to match my color (whatever one that may be at the moment super easily) this has never been an issue. So I go get the color I currently am, dye my 20" set. It comes out waaaaY darker then it should have and I've been coloring for years not my first go round and not with boxes either. I normally use some shade of red. This hair didn't pick up any hue of red. Just got darker. So I let them dry and decided to grab a pair of my older extensions as well. They dried a lil too nicely if you know what I mean. I thought well maybe bc they are so thick. Well I decided to style them and some strands were melting on my curling iron. I didn't have it set on 400 either (which I'll normally do for my own hair - with protectants of course) but at 375. And hair is melting onto the barrel. I was like maybe the dye was a bad batch, redyed them with my older set with another shade Older set did fine these didn't change AT ALL!. I reached out to the company of course "we only use 100% remy hair", "if you alter, you void the warranty" I get that but it's not even being altered correctly. I've NEVER had this happen in all my years. So so super disappointed and not sure where to turn. Can't get anywhere with them.