Mina H.

I recently had an unfortunate experience with Uniplaces, an online platform that claims to provide safe and reliable accommodations for students. I feel compelled to share my harrowing story to warn others about the risks associated with trusting this platform.

When I initially booked my accommodation through Uniplaces, I was relieved to see that the place had been marked as "checked," indicating that someone from Uniplaces had physically visited the property and verified its safety. However, my relief quickly turned into disbelief and fear when the ceiling of my room unexpectedly collapsed while I was inside. My life was put in immediate danger, and I cannot stress enough how terrifying and traumatic this incident was.

The fact that Uniplaces had labeled the property as "checked" is deeply concerning. It implies a thorough inspection was conducted, providing tenants like myself with a sense of security. However, the reality was far from it. How could a property with such a blatant safety hazard be marked as safe? Uniplaces failed in its duty to ensure the well-being of its tenants, and I believe it's essential for prospective users to be aware of this grave oversight.

Moreover, I am deeply disappointed by Uniplaces' response to this incident. Not only did they neglect to adequately address the dangerous situation that occurred, but they also made matters worse by re-listing the room on their website as available and marked as "checked" once again. This blatant disregard for tenant safety and the lack of follow-up inspection is absolutely unacceptable.

In light of these experiences, I implore anyone considering using Uniplaces to exercise extreme caution. Trusting this platform could potentially jeopardize your safety and well-being, as it did with mine. The incident I faced was not only terrifying but also left me feeling betrayed by the false sense of security that Uniplaces provided.

Furthermore, I firmly believe that Uniplaces should take responsibility for the trauma and danger they exposed me to. I urge them to refund the service fees I paid, as their services proved to be entirely unworthy and contributed to the perilous situation I endured. Additionally, I believe that compensation should be provided, not only as a gesture of goodwill but also to acknowledge the severe negligence that endangered my life.

It is disheartening to see a company that claims to prioritize tenant safety and satisfaction fail so spectacularly. Until Uniplaces takes concrete measures to rectify their flawed system, I cannot, in good conscience, recommend their services to anyone. Trust, safety, and accountability should never be compromised when it comes to providing accommodation for students or anyone else.