mike s.

We recently had a baseball tournament and booked a hotel through price line. They put us up at an airport hotel. This hotel was actually part of the airport terminal and the parking fees were $24 per night and we needed to have two cars. After getting our itinerary I immediately called them to explain the situation and they said they would refund the parking fees due to the unusual circumstance. They then gave me the email to fax the receipt and a confirmation number. When I sent it in, they responded with a sorry we cant refund your parking fees. I called them up and spoke to a manager and they still refused and said they would pass it on for further training, but would do nothing for me. Makes me sick how they lied when I did everything up front to make sure this was taken care of.