I have paid Loopnet over $3000 and never got any benefit from the service! I signed up for a 3 month subscription that auto renewed every quarter for over 2 years with a monthly charge to my credit card of $104. I called and cancelled before it auto renewed a 3rd time and they said it would be taking care of, but they kept charging the card. Every company I have ever set up an Auto renewal with will send out a monthly receipt or notify you in some way that the 3 month contract is renewing. It seems that their plan is for businesses to not notice the recurring charge. Really unfortunate that companies will do this. Be sure to document every discussion and get email confirmations for any changes made over the phone.