Mike H.

If you guys want a TRUSTWORTHY and FAST/ACCURATE shopping portal with Costco/Nordstroms level customer service then you MUST USE EBATES. THEY ARE SUCH A BOSS! No joke here. They made a fanboy out of me for sure!

Located in startup arena San Francisco, they are CRAZY at tracking accuracy. My orders track in almost real-time SAME DAY! Complex orders show up very clearly and their website is very very easy to understand. Payout is also very easy!

NO other portal does that. I use a LOT of portals. Many are ghetto jank. You always pray that everything works OK and you always have to fight for your money, but NOT with Ebates. Therefore, customer service is SO key! They respond so quickly and they are so friendly! This is not even an annual membership site! This is all free! IMHO customer service is what makes/breaks a portal.

I mean look at Max over here on this site. Thats awesome! Thats like Yelp having a dedicated representative from the merchant always addressing issues and helping out! So critical!

The other portals just dont cut it. You always have to wait 3-5 days for tracking to show up and you never know whats up. Also, complaints are rarely addressed. I feel like random strangers are just hired to pretend there is customer service on other sites. Thats why so many people dont bother with portals. They think its too much work and its just stupid. I would agree. Just depends on who you use though.

Ebates has been awesome and I am totally impressed. But I just wish they MATCHED other portals! I want to ALWAYS use Ebates. But I cant if another site is offering 5% and Ebates is only offering 1%! Dude! Cmon guys! Step it up! Thats a huge road block!

Also, HatTip over to Patrick@ Ebates Customer Care. Hes awesome. I hope he knows how much I appreciate his help. Maybe Max here can even forward the message and let him know!

THANK YOU EBATES!