Mike H.

SCAM! SCAM! SCAM!
Beware of AJRichies. DO NOT BUY ANYTHING FROM THIS COMPANY. I'VE BEEN TAKEN. I AM NOT THE ONLY ONE. READ REVIEWS OF THIS COMPANY ON AMAZON, RESELLERRATINGS, SCAMBOOK, JABBER AND OTHERS., before you give your credit card number. There are literally hundreds of complaints like mine.
I bought a Canon camera from this company in June 2013, at a "very good price- too good to be true". I did not hear from them for 3 weeks, even though there ad states "shipping in 2 to 3 business days". I got a call from someone at their place of business. This person talked at 100 miles per minute- stated that he was filling my order as he spoke, and recommended very highly that I get their 3 year warranty for $99.00 and he would increase coverage to 6 years; buy another long lasting Canon battery, as the included battery in the camera lasts only 5 minutes, and he would "throw in" a camera tripod, lens cleaning system etc. Then he proceeds to tell me that although shipping is free, I would also have to pay 4.5% for shipping insurance- as they are not responsible for any damage to the camera in transit, over $100.00.!
Like a damn fool, I at first agreed to all this. An hour later, I called them back, and spoke to "Eric". I told him I had been "upsold" by a fast talking agent, and did not want the extra battery. I was told they would adjust the price and not include the long lasting battery.
The camera arrived a week later. Included was the extra battey (not Canon) and a mickey mouse assortment of cleaning fluid, tissue, and a tiny wire camera tripod, measuring 3 inches.! The camera came in a plain white box- not the regular original Canon box. The invoice inside gave the total price of the package, with no line item pricing of the various items- like extra battery, mickey mouse tripod etc. There was a bifolded card by an unknown (probably fly by nite) company –supposedly the extended warranty.
I tried calling AJRichies several times on several successive days. First I was told that Eric does not co e to work till 11 am. Then I was placed on HOLD repeatedly. I finally gave up. I have talked with my credit card Co., (AMEX). They are willing to do a 3 way call with me to address my concerns. I fear I have been taken, and will never see my money.

On their web site, tucked away in small print is their return policy. Guess what- they have a 15% restocking fee. With the price I paid for the whole package, it would cost me almost $200.00.
BEWARE. BUY ANYWHERE BUT AT AJRICHIES.! THEY ARE NOT A CERTIFIED CANON RESELLER. CALL CANON AND CONFIRM.