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Mike E.

Contributor Level

Total Points
83

1 Review by Mike

  • TinyDeal

1/18/15

TinyDeal does not believe this ad is deceptive at all. In fact they argue with me that it's not. This box arrived about 20 days after I ordered it.

From the ad I believed that I was going to receive the quadcopter as SYMA ships it…with everything EXCEPT FOR THE TRANSMITTER AND CAMERA. That's EXACTLY what the ad implies and SAYS!

I got it and there is no landing legs, there is no battery charger, there is no instruction manual. I called and they have been giving me a "Sorry Charlie" kind of attitude saying 'You need to read the ad description more carefully when you order something. Have a nice day".

I have communicated with what are supposed to be 3 different people and get the same thing from all of them. I wanted to send this back and order the entire box…with EVERYTHING from them. But they are so argumentative and NOT HELPFUL AT ALL that I don't even want to do business with them anymore.

I guess this is acceptable customer service in China or something. I just wanted to make a return and order something that is more expensive and they are trying to school me on reading ads more carefully.

Here is EXACTLY (copy and paste) what the ad says: SYMA X5C 4-Channel 6-axis Gyro 2.4GHz RC UFO Quadcopter Aircraft without Transmitter Camera BNF TRC-*******

There should also be a COMMA between transmitter and camera. That could be a little confusing as well to people. I have seen 6 complaints around the internet on this EXACT SAME ORDER FROM TINYDEAL. Nowhere in that ad does it mention that it is missing the battery charger, landing gear and manual. WHY NOT MENTION THOSE THINGS TOO while you are at it?~

Tip for consumers:
If you want to return something…good luck. They have said things like "You need to read ad closer. Hope you and you family have nice day"

Service
Value
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TinyDeal S. – TinyDeal Rep

Dear Mike Elmore, Sorry for any misunderstanding. It do be a single "RC Quadcopter". Package Contents: 1 x RC Quadcopter If you need additional battery charger and the others, we'd like to offer the best for you. For further assistance, pls find us here: service@tinydeal.com Looking forward to your reply. Thank you

Mike Has Earned 3 Votes

Mike E.'s review of TinyDeal earned 3 Very Helpful votes

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