Every time I order something, fedex always loses the package every time. Literally my last three orders I've had shipped through FedEx, had to be replaced because they were "lost" and customer support didn't help one bit. I'm still waiting on one shock to arrive that was suppose to be here a week ago. Websites great, them choosing fedex is poor.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257