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When I oredered clothes to them, I got some damage products.
I asked them to return and full price refund.
They never accepted return.
Also I did not received some products, I sent email to them.
They chage me tracking fee.
Can you believe that?
They did not give me tracking number.
Tip for consumers:
if you do not care your money, you can order.
But their products are very cheap looking than Forever 21.
I have never seen like this company.
Very very bad quality and customer service.
Mico S.'s review of DressLily earned 2 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Mico S.,
Thank you for your valuable feedback.
We have checked the correspondent ticket and it is us send you emails concerning your issue.
We hope that you could kindly continue our communication on that ticket and hope we can work it out soon.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com