Michelle T.

I am not impressed. Especially already having had experience with another, FAR superior online eyewear company (coastal.com), eyebuydirect was really disappointing. The only reason to buy from them is if you absolutely cannot spend more than $30 on glasses and are in no rush whatsoever to get them. If those two conditions are true, eyebuy is probably a great resource. I ordered two pairs of glasses and a pair of sunglasses. Nearly a week after my order, I received an email (at 3am) that the lenses I'd paid extra to have put in my sunglasses wouldn't work with the frame. I authorized them to change the lenses to a lower quality lens, but had to remind them to refund me the additional money for the change. I ordered on May 20th, and received them on June 13th. In contract, I ordered three pairs of glasses from coastal the day after my eyebuy order shipped. Both orders arrived on the same day. The coastal order is MUCH higher quality than the eyebuy order, and even though I have to return one pair (I didn't read the measurements correctly and they're too tight), I'm not put off by that because Coastal return policy is amazing. In contrast, I'm unimpressed by one of the pairs of glasses Eyebuy sent me, but given their return policy, I'm just going to stash them away and probably never wear them. For what they cost it's not worth the hassle to try to return.

I would not recommend EyeBuyDirect to anyone, though I understand the appeal if your funds are extremely limited. You definitely get what you pay for, but you can get much higher quality and better service from Coastal for only a little more money.