Placed my order on Oct. 2,2015, Today is Oct. 14,2015. I have not received anything yet! My card has already been charged and I had no way of getting in touch with the company. I wish I had checked Yelp before processing my order. I filed a dispute thru Paypal and I WILL be receiving a credit from this scam artist so called company.
DO NOT BUY ANYTHING FROM THIS COMPANY!
FRAUD!
Dear Michelle M.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Please check your emal box and we have sent you an email to explain it many days ago.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Kind regards,
Rosewholesale Customer Service
Michelle Has Earned 2 Votes
Michelle M.'s review of RoseWholesale earned 2 Very Helpful votes
Dear Michelle M.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Please check your emal box and we have sent you an email to explain it many days ago.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Kind regards,
Rosewholesale Customer Service