Michelle L.

Aside from the fact that many of the tutors on this site have wasted hours of my time because they did not know the material that they claimed to know, I have also lost money as a result of the wyzant messaging system.
On NUMEROUS occasions, I have sent messages that appeared to go through but never actually did. When I logged back into my account, the messages had disappeared. As a result, i have had to pay for lessons that I thought I'd cancelled via the messaging system. This company's customer service is abysmal and you hunt all over the internet to find a phone number. The tutors should provide contact information but everything goes through this faulty messaging system. I am filing a dispute with my bank to try to recoup the money that I've lost.

You expect your money to be safe in a bank. You also expect your bank to be on your side and protect you from fraud, scams, etc.
HOWEVER, I have ost thousands of dollars, over the years, as a TD Bank customer. I've lost money in credit card disputes, and, most recently, I was scammed out of $1500, and, despite the fact that TD is VIOLATION OF A FEDERAL LAW, REGULATION E, they denied my fraud claim. This is the last straw! I am taking my money elsewhere and I advise ANYONE thinking of opening an account with them to think twice.
I'm wondering if the bank is in cahoots with the scammers, at this point. There is NO CONSUMER PROTECTION and worst of all, because TD is so large, everything is completely impersonal.
While you can file a dispute at a local branch, you never actually get the opportunity to speak with the dispute office. It's a cold, soulless institution and I am withdrawing all of my money ASAP!

Cycle Gear and REvzilla are the same company. When I first started riding, I had an INCREDIBLY difficult time, as a smallish female, trying to find gear that fit properly. I still have difficulty. Helmets were even tougher to fit. As everyone has probably realized, MOST merchandise that is listed on the Revzilla nd Cycle Gear websites is NOT sold in stores, so there is NO POSSIBLE way to try anything on before buying.
Even when did try going to the physical store, I came home with a jacket that was way too tight and helmet pads that gave me migraines. So, the "gear geeks" were of very little help.
If a store is going to advertise free returns, then they should stand by that policy, no matter what. If you give customers the opportunity to try things on before buying, then ONLY list things for sale that are available in the store!
It may have been necessary for me to return an excessive amount of stuff BUT again, there was no way for me to try before buying and I have ZERO CONTROL over store inventory. I have occurred a LIFETIME 25% restocking fee on all returns! If you know how expensive motorcycle gear is, then you understand how INSANE A 25% FEE IS! Regardless of the fact that I've made a lot of returns, I have also spent a LOT of money on gear and, obviously, Revzilla/CG want to discourage me from ordering. I could see 10% but 25%-a quarter of the original price, is basically, being stolen from me because I have no powers of clairvoyance to know whether something will fit or not, and because, the motorcycle world, is relatively clueless about the proportions of women's bodies. I am being penalized for circumstances, completely beyond my control!

I have shopped at many online stores and have only had issues at two-Nordstrom and Off 5th. Because I don't live near a Nordstrom store, I have to send returns by mail and I admittedly, have a lot of returns because I buy for myself and my family. However, I keep all my tracking numbers. Just about every other return I send back cannot be accounted for by the warehouse. I can prove, according to the tracking number that the items have been delivered but the warehouse cannot locate them. Nordstrom, is holding me responsible for theft that's apparently occurring in their warehouse. Even though, they can see and acknowledge that the item was showing as delivered to them, they won't issue a refund if the item isn't found in the warehouse. This is nothing but theft and because i do return a lot of items, I think certain warehouse workers look out for my packages to steal them. I have spent hours and hours on the phone getting aggravated to the point of nearly passing out and screaming at these robotic customer service agents, whose circular logic is nothing is completely false and in their own favor. I'm trying to get them to comprehend that whether they find the items or not, they are acknowledging their arrival, and that completes my obligation. I cannot control what happens once these items are at the warehouse! That's their problem, not mine. I've done my part by providing tracking numbers and delivery information! They are failing financially, as a company and are trying to get me to pay for it!

I put a $1600 deposit on a bed, that was sold out from under me and the owner would not refund my money.

Saks and Saks Off 5th have thr WORST possible customer service. I returned an item and after more than a month of getting the run-around by countless cs agents, telling me that a review of warehouse video would be done, there was never any such thing. They obviously lost or stole the item and iinsist I never sent it back. Ny other store woukd have refunded my money. I spent close to $1000 in the past six months at that store and now they're stealing over $300 from me. I had another incident with saks before, in which I returned a pair of boots, well within the return period and the manager just refused to take them back. I had to go theough bbb for a refund. In thenpresent case, bbb can do nothing because they continue to lie about not having the item! I will MEVER shop at Saks or Off 5th again!