I ordered my son boots online and after than less than a week the sole has come away. I have called but can't leave a message and have sent 2 emails with no response. I came to them as l thought I would support an Australian business but now l realise this is not deserved when the lack of service has been appalling. Spending so much money on a child was a splurge and now we are very disappointed- his previous Kmart boots lasted longer