After 2 experiences I have to warn EVERYONE - DO NOT BUY FROM THIS SITE! The first order I placed had shipment dates of 7-14 days - 21 days later 1 item showed up. It was a necklace that was sold as 30" long chain - it's not even 18" - and looks like it came from a bubble gum machine. Now I was stupid again and ordered 3 more items. I got one 2 weeks after the ship date. Now a month later the second item shows delivered. Guess what - I don't have it, the post office never received it and UPS can't confirm they even received it. But guess whose card was charged! I called customer service and was told by some idiot that she was sure the post office had it (even though it showed delivered) and to give it a few days, it would show up. NICE! Of 'course this is the most expensive item of the 3. I have to wait 10 days before they will offer to send me another item. That will make 2 months from my order date. Everything is either junk when you get it or you're even lucky if you do get your stuff. I'm trying to figure out with all the bad reviews how are they legally still doing business?! And why are we still buying their crap?! They have great pop ads and the kids' stuff is always so cute but check Amazon or just google the item - you are better off! This site should be a negative star rating!