- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Parts arrived very quickly. Quality of the balls joints of the lower control arms I ordered was poor and one of the ball joints was completely incorrect. Return and refund process was time consuming and complicated. Had to contact them to get only a partial refund on the one control arm after they had received the part back. It cost me 45$ shipping plus a restocking fee (for a part that should not be resold). I am out over $60 and have no useable parts on hand. Not impressed.
Had to return my lower control arms as they arrived with an incorrect ball joint installed and the other ball joint was nearly seized. They refunded the control arm with the incorrect ball joint no problem. I sent back the other control arm on my own dime and minus a restocking fee as they seemed to think it was ok to re-sell a part with a nearly seized ball joint. I had to follow up days after they received the returned part to actually get my partial refund. I am out of pocket over $60 and have no useable parts from this experience. Not impressed.
Price, convenience of ordering and availability of parts.
Seemed to be what I needed at a reasonable cost
Michael R.'s review of Parts Avatar earned 4 Very Helpful votes
MICHAEL hasn’t received any thanks yous.
MICHAEL doesn’t have any fans yet.
MICHAEL isn’t following anybody yet.
Empty.
My first Order was on time and I am pleased with it. In the present order (2 Tires) I...
When looking at parts online, it highlights that they will not fit the vehicle. But then when you...
Hi Michael,
We are sorry for the inconvenience but as we checked the refund for the wrong part was already processed from our end without returning the part. However, the no longer need the part can be returned as per our return policy. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.