Michael G.

First, just ordering a sofa was an absolute nightmare. I chose to pay in 2 with PayPal, and SCS too my first payment. But then decided to also take the full amount from my bank account.

That should have been the first sign. But then I got it sorted and all was fine, after a lot of hassle.

Planned a decorating job around our week off together. Ordered sofa and carpet. According to SCS the estimated dates were spot on with our plans. Now I find out that the sofa will arrive before the carpet, meaning a hassle. And both are going to be more than a week later than planned. Absolutely useless.

I understand a made to order couch. But I don't understand how it takes a month to cut off a piece of carpet. Other retailers I have looked at since can deliver within 3 days.

Avoid like the plague. And if you do use them, be prepared for a massive battle because customer service a joke. You will have to call. They ignore online chat and will NOT get back to you vai online contact forms.

Good luck.