I ordered a dual tablet/phone charging dock with speakers for my dad for Christmas. When a part turned out to be faulty, they sent another before waiting for the faulty one to be returned. They also refunded my return postage. The second one was perfect and my dad is more than happy with it.
While checking out the site, I saw that they do tempered glass screen protectors for some phones and tablets, at really good prices. I ordered 4 Samsung Galaxy S4 and 1 Samsung Galaxy Note 3 protectors at £3.49 each. They arrived within just a few days. The protectors come in a kit comprising an alcohol swab for cleaning the screen prior to fitting the protector, a microfibre cloth, a sheet of electrostatic plastic for picking up any remaining dust particles, a squeegee for smoothing down the protector and a set of button covers to raise the height of the home button. The protectors went on with no trouble at all and are barely noticeable. They virtually attach themselves to the screen and any bubbles are easily smoothed out with the squeegee. The glass is treated to prevent fingerprints and smudging and it certainly does its job. At £3.49 they are far, far superior to many "high quality" plastic screen protectors costing more.
So my experience of this site is excellent. They have been friendly and professional throughout the buying experience and their customer service certainly puts a lot of big UK retailers to shame.
I will certainly be buying from them again.