Michael L.

I purchased a new iPhone 14 on Apple's website. I traded in my cracked screen, but functioning previous model iPhone. I marked the phone EXACTLY in the condition designated. They offered $115 as a discount against the future phone. I agreed and shipped the phone to them. I activated the phone at a local ATT store, who told me that they would have given me $300-400, but it was too late.

About 1-2 weeks later, I received an email from Apple stating that the phone was worth $0 and they can recycle it for me and charge me the $115 discount or send the phone back to me and charge me the $115. Send the phone back LIARS. I sent the phone to BuyBackWorld and received $135 from them. Apple is engaged in bait and switch and scamming their customers. First try to trade any phones, even cracked screens into a local phone (non-company owned) store. Do not trade your phone into Apple, they will steal your money.

I was offered $1,154 for three iPhone 6 and 6 Plus phones. Gazelle checked in and agreed to pay the offer price on 10/6/15. Now one week later they have not funded my PayPal account. The story continues to change by the customer service reps. First it was "it takes 24 hours to fund Paypal". The next day the story changed to it takes 48 hours to fund PayPal.

This is a dishonest company. Take your business elsewhere unless you want to get cheated.