Michael K.

Used to be a great thing. Now Amazon is seemingly continously raising rates, instituting fees and overall decreasing value.

Just another example of corporate greed run amok.

I'm dumping it after 5 years. F- These people.

Bought one item to try this platform.
It arrived broken and clearly missing a piece.

Request to return was denied, with some claptrap about after careful investigation, blah, blah, blah, which was obvious BS, as the photos I sent showed this clearly.

Horrible! Horrible! Horrible! Unscrupulous business.

Stay away from this platform.

I set up most of my ad and phoned to simply give payment information and ask a few basic questions. The rep was such an utterly incompetent individual that what should have been a 5 minute phone call turned into an Odyssey of madness during which she accidentally created a second account and was floundering so badly that after an hour of this (literally over an hour) with no end in sight I asked to have BOTH shut down immediately and ended the call after getting that done.

Well the incompetent rep apparently didn't shut them down and I ended up getting billed in excess of 500.00 for accounts that were not authorized at any time to run.

Upon contacting Adwords it got worse. They would not return my money after they took it without authorization and against my direct request, opting instead to offer a credit against future use, as if I'd ever again hand my payment info to these people.

I thought Google was a great company. Instead my first experience as a customer resulted, IMO, first in incompetence and then in outright unethical behavior.

Horrid, horrid, horrid. Stay the heck away from these people.