I ordered the Fair Trade Red Roses & Daisies from 1800flowers.com. The flowers were delivered by Federal Express and left in a snowbank in front of my house. Upon opening the box it was clear that the flowers were arranged as pictured on their website, nor were there enough daisies to replicate the picture if I could arrange flowers. The customer service offered to re-deliver the same thing or credit 50% of my order price. I asked if they could have a local florist arrange and deliver the flowers since Federal Express boxed flowers were not acceptable for the price. A completely different arrangement of flowers was delivered and I was told that a local florist could not deliver roses for the price that was quoted on their website. They offered no other solutions to this problem. I attempted to reach their corporate office and was redirected to customer service.