I am a completely satisfied customer. I took a chance and bought a used transmission online, which is the biggest purchase I have ever bought in this manner. It arrived at the transmission repair shop in excellent condition. The owner asked me where'd I find the transmission because it appeared to be brand new. It was clean and wrapped very securely for shipping. It was the most expensive purchase I had ever made online. I felt at ease since it came with a two year warranty and all parts are quality tested. I would recommend AM used auto parts to recieve quality used parts which are in excellent condition.