Michael D.

They are not too bad if you just rent a movie from the actual box for one night, but don't create an account online and don't utilize any "free" movie codes. If you take my advice you will save yourself from a lot of head aches having to deal with their horrible customer service and company policies. For example, things like being charged twice for a "free" movie when you shouldn't have been charged at all are the types of things that happen. They say the money goes back on in a week, but I can't find them on my bank account statement. $1.61 is not a lot of money but it adds up and it's the principle of the matter. If there was a half decent "box" competitor this company would get crushed.