Michael C.

A follow up to my previous negative review of Walgreens for immunizations:

The next day, 8/15/23, after complaining online and to Walgreens itself, the Store Manager Mr. Kevin Frady called me. We talked about the situation, he said they actually did have the RSV vaccine and did not know why his staff told me they did not. He apologized for the poor service and promised to provide the correct service his customers deserve, if I would return for the immunizations. I agreed.

So the following day, Wednesday 8/16/23, my wife and I returned for our immunizations. Mr. Frady saw me, said hello, and went about his business running the store.

My wife and I went to the pharmacy on time for our scheduled appointment, went through the routine of filling out the paperwork and got our immunizations. My four vaccinations and my wife's single shot took 5-10 minutes total. But the whole process still took about 45 minutes. This time, there was no line for prescription refills, so the staff was not running ragged as it had been on Monday.

Overall, I wish the process was quicker. But my faith in Walgreens is restored. I give them 5 stars now.

Mr. Frady said goodbye when we left