Michael B.

Just wanted to update the previous review I made, regarding the 75" 3D Sony Bravia.

After 3 Weeks and no TV, and no shipping update, i called for a third time, this time demanding a refund.

The lady on the line asked me to let her look into it... After 30 mins, i got an email with same tracking number i got the previous 3 times, pointing to an item still awaiting pickup.

I immediately called back, this time explaining in minute detail that a tracking number to an item which had not shipped did me no good. Advised, (for the third time) that the shipper insists they haver not received the order from Joes... This seemed to register, and she advised she would handle this and call be mack tomorrow.

I never got the call back, but that night, the status on Joes website changed from 'processing' to 'shipped', and the status on the shipping website changed to 'Item Received'.

After missing the next promised shipping date, they offered and i got a refund on the $150 'free' shipping.

TV arrived 31 days after order.

It's a Sony Bravia, as advertised, could not be happier with the TV. IT was brand new, still in tape, just beautiful.

They definitely do need to work on their back end and shipping, however.

Ultimately, i ended up getting the TV for the price advertised