- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I subscribed to LinkedIn Recruiter Lite for a full year, and was never able to make sense of it on my own. When I tried to request help, I found there is no way to talk to a person, and all I got for my trouble was a call from some outsourced business development firms from India who started drilling me with questions about how many hires would I be making in the next year. Good riddance!
Products used:
LinkedIn Recruiter Lite
Website is confusing; no easy way to just re-order; customer support staff would be great if I were Indian - they are not understandable. I requested a supervisor and was refused. You don't deserve this business.
The point of a customer service line is to make it easier than going online, but this made it harder. Find an English speaking call center.
Hi Michael, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectation. As per your concern regards to the reorder, we do provide an option for the same. However, due to certain limitations, you were unable to get the option. Upon checking the order record, we can see that our executive has tried his best to help you with your query. Also, for security reasons, we will not be able to place an order on your behalf. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls. We do acknowledge that there is room for improvement. If you still face any issues, please feel free to request a supervisor call. We appreciate your time and business.
Michael A.'s review of LinkedIn earned 2 Very Helpful votes
Michael hasn’t received any thanks yous.
Michael doesn’t have any fans yet.
Michael isn’t following anybody yet.
Empty.
I've tried to stay clear of LinkedIn until a friend recommended I stay "active" to network and...
Hi Michael, thank your sharing the feedback and we are sorry for the inconvenience caused to you while re-ordering. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. As of now we have shared the concern with our team, and they will make sure to make the website re-ordering process easiest. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!