Mia C.

Stamina aero pilates is a very hard company to support. If something breaks on your machine and they have decided they no longer support your machine u are out of luck. Unlike other web sites where manuals and replacement parts aredisplayed for the consumer to select, stamina feels they must protect us from ourselves and if you cannot answer your model serial number and purchase date/place. They will not sell you the part you need. I own three machines and they refused to sell me a part because they could not be assured I wouldn't use it on one of my other machines. They said I could hurt myself with the round bit of foam I wanted to purchase. If you are buying a reformer from stamina... I get it they are cheap... Keep all this info handy. Most parts like these wheels are not available to the general public.

Have had mixed results but recently their sizes in kids shoes are severely mia marked. 4 pairs of boots came and they were 1-2 inches shorter than the normal std size.

I sent a photo and they refused to help me unless I added a ruler to photo and resent.

All you moms out there can appreciate the challenge of finding a ruler and taking scientifically accurate photos with two little ones underfoot.

Forget it. The savings drain away when u end up throwing out half of what u receive and the other half comes too late to be useful.

Go to gilt instead.