M F.

Hi guys
Just wanted to let you know about my experience with this v. dodgy company.
On Sunday i read some rave reviews about this company, so i decided to have a look for myself. I registered with them just to get a feel of their website and within seconds of pressing the submit button my phone rang (when you register they ask for your phone number). A woman said hi and knew my name iShe said her name was Amy and started to tell me about eztrader, the bonuses i woud recieve (the more i deposit the bigger the bonus and that i would have 1-2-1 training and advice from 2 of their brokers. I hadn't properly researched them at this stage but nor did i have time to as they called me as soon as i registered. I thought i knew who owned the company because a couple of months ago there was a documentary on BBC2 (UK tv channel) called Traders with a guy called Charlie Burton who is FCA regulated and quite successful at what he does. I researched CB on the internet after watching this programme and found his website called Ezeetrader.com. As some time had passed since researching CB I stupidly thought that Eztrader was CB's website and asked the woman if it was, she replied someting like "ah so you know about our company already yes Charlie Burton does own the website" and like i said above started the hard sell. The only reason i deposited £1000 was off the back of the false claim that it was CB's website and i couldn't go wrong. When i deposited the money "Amy" rang back asking why i didn't deposit more and again went on about the bonus, signals etc i would get. I said no to depositing anymore money and (i'm so embarrassed typing this) would it be possible to have CB advice me. "Amy" said "CB is very busy right now yadda yadda, but again confirming that this was his webiste. When i finiished that call i researched properly and realised quickly my mistake, i felt so stupid and angry, i really thought i would never see my money again after reading reviews on this website and other where people had been scammed. I tried to cancel the payment, but no chance. I rang my bank, told them everything and it became a visa dispute. I rang eztrader UK no and spoke to customer relations manager Jeremy Michaels and told him everything, JM said he'd listened to both calls as they were recorded(not convinced he did) and said it was a misunderstanding, i said "no way" etc and was very stern with him and i wanted my money back and that i'd called FCA who said eztrader wasn't registered but that i woud report them to CYSEC. JM said they were FCA regulated under WGM services Ltd.(licence no *******). JM agreed to refund me but i had to send copy of passort, front and back of debit card, and recent utility bill. My bank and FCA said deffo don't do this as these documents could be used for fradulent activity. The wonderful woman at FCA said WGM services are registered and to email the address of company FCA webiste to confirm they are the actual company on their website and not some company who's cloned thier name to look legit (hope you're still with me). I rang eztrader uk no again and asked if there was another way of recieving refund "Steve Owen" said it was company policy to send these douments. I emailed WGM Services ltd explaining above details and i'd been advised by my bank, fca and legal advice helpline to not send paperwork asked for. I also cc fca email address and low and behold i received a reply saying money would be refunded back into account it came from within 3-5 business days, in fact it took just 24hrs.
It's up to you whether you do business with them i just don't want anyone else to go though what i have gone through even though it was sorted within 5 days it made me feel awful and foolish, It seems others have had a much harder time of it and i wanted to let anyone going through this to maybe do what i did. I do think that copying the FCA into the email had the right effect.
I do hope this helps someone cos it's taken ages to write:)
M