Olivier g.

Horrible service. Been waiting for a month to have a dishwasher delivered.
The first time they couldn't deliver my appliance because their van could not fit in our parking. The second time we rescheduled during the weekend so that they could park in the street. They didn't even try to, and the customer service had the audacity to ask if they could just deliver the appliance to install it ourselves.

To the AO logistics team: this is London. Streets are small. If you can't offer delivery with vehicles that fit in, just don't. You'll save everyone's time.

To the AO customer service team: don't hire people who can't provide support and suggest we do the work we pay for ourselves.

This is by far the worst appliance service I've experienced. Unacceptable