Yam T.

We've been using Expedia for round trip flight internationally, it's convenient, easy to use and I like the price changes alert. I also like that I can view prices for each date ranges. Affordable prices, and I like the idea that I received the alert or reminder for my upcoming flights.

We've been ordering perfumes through Fragrancenet several times, but lately very horrible customer service. Chat takes 15 mins to get a representative and phone it takes 30 mins to talk to an agent. I ordered perfumes on 10/3, the funds taken from my bank but over a week now the order status still same as "order received". They do not even take the time to send an email to let the customer know if there's a delay due to what reason etc. Even just that would have been suffice. We will not purchase from this online store ever again! Horrible customer experience.