merav n.

On my last vacation to London (December 2012) i used this site to purchase the flight tickets, i got the best rates and a very good flight

When planing a trip i find this site very helpful when I search hotels, restaurants and places to go and things to see...

Most of the times my purchases are good and worthy, though sometimes i find the deals not that cheap if you compare it to the regular rates

My recommendation- don't ever purchase anything from this site!
We bought tickets to the match Arsenal Vs. Westham, which was suppose to take place at boxing day 2012. We flew from Israel to LOndon to see the game, but few days before our arrival the game has been postpond. We've been told we won't get our money back, because those are the terms. O. k.
We asked them to deliver the tickets to the new game (which took pace yesterday, Jenuary 23,2013)
We called them all day and at the costumer service we've been told that the tickets will arrive later, and that they will call us with a answer later on.
Off course they didn't call, or texted. We tried calling them all afternoon but no answer. We didn't get those match tickets.
Few minutes ago my husband called them to understand why we didn't get the tickets o at least got a phone call, they told him they tried to reach him few times but he didn't answer (that's a lie- he didn't get any phone calls)
And that they sent us an e-mail before the match that a representative is waiting with our tickets outside their office. Needless to say- we didn't get any e-mail of that kind.
Because of their story, they won't return our money.
I'll never ever buy tickets from them again, and i hope so will you...