They are a bunch of crooks. You buy the bids, then you are biding on they item, The biding never ends. Then when you bid like I do, when there are 2 seconds left... the biding ends, and it tells you your bid is too late. I was biding on the 2 second mark all during the biding, and it worked fine. I asked customer service if there was a time limit, and they said no. I spent 127.00 to get a 25.00 gift card. DO NOT WASTE YOU HARD EARNED MONEY ON THIS SITE!